Culminate
your Japan trip
in Ginza.

LOTTE DUTY FREE GINZA

    3 Features of Lotte
    Duty Free Ginza

    Is inside a popular Ginza building

    Tokyo Ginza Store occupies two floors (Floors 8 and 9) of TOKYU PLAZA GINZA, the new landmark of Ginza which opened in March 2016.

    You can pick up your shopping at the airport

    You can pick up your purchases and other luggage at the airport (Haneda/Narita), which means you can make your way there without having to carry any luggage.
    Lotte Duty Free Ginza also offers free-of-charge storage of luggage for 7 days during your travel in addition to purchases, allowing you to enjoy sightseeing and shopping as much as you want.

    All taxes are waived

    The Duty Free Shop offers great shopping deals as tourists are exempted from not only consumption tax, but also tariffs and liquor and tobacco taxes! There are also many other great deals, such as sales and campaigns!

    Recommended Courses

    With your shopaholic friends

    There are many stores in Ginza,
    but DUTY FREE is without doubt the cheapest!

    Fashion Section
    Cosmetics Counter
    Liquor and Tobacco Section
    Photo Spot
    Still more to see
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    Recommended Courses

    Leisure for the whole family

    In Ginza, which offers many places to visit,
    it is important to find a base when coming as a family!
    If you set your base around TOKYU PLAZA GINZA,
    which has a rest spot, you will be able to walk around easily!

    Home Appliance/
    Beauty Devices Section
    Cosmetics Counter
    Customer Lounge
    Jewelry and Watch Section
    Pickup at airport
    CLOSE
    CHECK!
    Recommended Courses

    Ginza for lovers to enjoy

    Come to TOKYU PLAZA GINZA for shopping dates in Ginza. Why not come at night when you can overlook romantic Ginza together!?

    Entrance escalator
    Jewelry and Watch Section
    Cosmetics Counter
    Photo Spot
    Pickup at airport
    CLOSE
    CHECK!

    VIP SPECIAL
    OFFER

    VIP members can enjoy great deals even at nearby tourist spots in Tokyo!
    Simply present your VIP card to get discounts, so don't forget to bring the card when sightseeing!

    See here for more details.

    Access

    TOKYU PLAZA GINZA Floors 8 and 9

    1-min walk from Tokyo Metro Ginza Line/Marunouchi Line/Hibiya Line Ginza Station, Exit C2/C3

    2-min walk from Tokyo Metro Hibiya Line/Chiyoda Line/Toei Subway Mita Line Hibiya Station, Exit A1

    4-min walk from JR Yamanote Line/Keihin Tohoku Line Yurakucho Station Ginza Exit

    FLOOR GUIDE

    8
    TH FLOOR
    9
    TH FLOOR
    • 1LACOSTE
    • 2A.MCQUEEN
    • 3HUGO BOSS
    • 4TORY BURCH
    • 5E.ZEGNA
    • 6GUCCI
    • 7JAEGER-LECOULTRE
    • 8OMEGA
    • 9MCM
    • 10MONT BLANC
    • 11TITONI
    • 12ENICAR
    • 13CASIO
    • 14AGATHA
    • 15C.K.
    • 16DANIEL WELLINGTON
    • 17SEIKO
    • 18CITIZEN
    • 19FOLLI FOLLIE
    • 20QEELIN
    • 21TISSOT
    • 22HAMILTON
    • 23RADO
    • 24MIDO
    • 25COACH
    • 26LONGINES
    • 27BLANCPAIN
    • 28FRANCK MULLER
    • 29PANERAI
    • 30SWATCH
    • 31SAMANTHA THAVASA
    • 32SAMSONITE
    • 1VIP Watch&Jewellery
    • 2JAPANESE SOUVENIR ZONE / JAPANESE FOOD ZONE
    • 3JAPANESE COSMETICS ZONE
    • 4JAPANESE BEAUTY TOOLS ZONE
    • 5JAPANESE COSMETICS ZONE (UKA / KOBAKO)
    • 6ELECTRONICS ZONE
    • 7MEDICINE ZONE
    • 8JAPANESE COSMETICS ZONE
    • 9FANCL
    • 10MAC
    • 11JO MALONE
    • 12SHISEIDO
    • 13CLINIQUE
    • 14CLE DE PEAU BEAUTE
    • 15CLARINS
    • 16LA PRAIRIE
    • 17LOREAL
    • 18L'OCCITANE
    • 19SISLEY
    • 20LAB SERIES / ORIGINS
    • 21KOSE
    • 22BOBBI BROWN
    • 23THREE
    • 24GIVENCHY
    • 25EYEWEAR ZONE
    • 26BIOTHERM
    • 27PERFUME ZONE
    • 28LANCOME
    • 29ESTEE LAUDER
    • 30SK II
    • 31DE LA MER
    • 32TOM FORD
    • 33GUERLAIN
    • 34SU:M37
    • 35FOREO
    • 36EVENT ZONE
    • 37LIQUOR & TOBACCOZONE
    • 38CHEONG KWAN JANG

    ※The lists above shows a part of brands at Lotte Duty Free Ginza.
    ※As of Jul 1, 2018

    How to shop at Lotte Duty Free Ginza

    STEP1

    Please be sure to bring your passport and your flight ticket.(or any other proof that you are departing Japan.)

    STEP2

    Please enjoy your shopping at LOTTE Duty Free Ginza.(located on the 8th and 9th floors of Tokyu Plaza Ginza.)

    STEP3

    Please be sure to receive an Exchange Ticket after making a purchase.(Please keep your Exchange Ticket with you until your departure, since you may not be able to receive your purchased items if you lose your Ticket.)

    STEP4

    After completing departure procedures at Haneda or Narita Airport, please pick up your purchased items at the “Duty Free Pickup Counter.” Please note that our service is available only for customers who depart Japan from Narita or Haneda Airport.You will need to present your passport and your flight ticket (or any other proof that you are departing Japan.)

    Duty Free Pickup Counter
    Narita AirportTerminal 1
    Near Gate 27
    Passport Control
    (South Wing)
    Passport Control
    (North Wing)
    Narita AirportTerminal 2
    Near Gate 70
    Passport Control South
    Passport Control North
    You will find "Duty Free Pickup Counter" in front of you when coming down from the departing floor on the third floor to the first floor
    Narita AirportTerminal 3
    Next to Fa-So-La SOUVENIR AKIHABARA
    Passport Control
    Haneda Airport Terminal
    Passport Control
    Passport Control
    You will find "Duty Free Pickup Counter" across from the food court "TOKYO SKY KITCHEN" on the north side of third floor.

    Pickup Hours

    Narita Airport
    ■Purchases made by 1:00 p.m.: Can be picked up for flights departing after 10:00 p.m. that day. 
    ■Purchases made by 9:00 p.m.: Can be picked up for flights departing after 8:30 a.m. the next morning.
    Haneda Airport
    ■Purchases made by 1:00 p.m.: Can be picked up for flights departing after 9:00 p.m. that day. 
    ■Purchases made by 9:00 p.m.: Can be picked up for flights departing after 5:00 a.m. the next morning.

    STORE INFO

    "The largest Duty Free Store in Tokyo, occupying two whole floors in TOKYU PLAZA GINZA.
    Enjoy duty free shopping inside the store which offers products from over 200 brands."

    Lotte Duty Free Ginza

    Address: TOKYU PLAZA GINZA Floors 8 and 9, 5-2-1 Ginza, Chuo-ku, Tokyo
    Access: 1-min walk from Tokyo Metro Ginza Station/4-min walk from JR Yurakucho Station
    Business Hours: 11:00 a.m.~9:00 p.m.
    Closed days: Twice a year (According to closed days of TOKYU PLAZA GINZA)
    Tel :+81-3-6264-6860
    E-mail :lottedfsinfo@lotte.net

    Payment methods at the store

    Cash(JPY, USD, CNY, KRW)
    Visa / Master / JCB / Amerian Express / Diners /
    UnionPay(銀聯) / Alipay / WeChat Pay

    Precautions

    Can be used by visitors leaving Japan from Haneda Airport or Narita Airport within 30 days.
    Your passport and air ticket are required for making purchases. (Items which can confirm your departure from Japan to another country).